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Memory — Claude Remembers You

When you work with a colleague for a long time, they naturally learn your work style and preferences. Claude's Memory does the same — across conversations.

Memory lets Claude remember your name, role, response preferences, ongoing projects, and more. From the next conversation on, you can skip the setup and get straight to work.

Memory is available on all plans, including Free (since March 2026).

What Is Memory?

Memory lets Claude retain information about you across separate conversations.

Without Memory, every new conversation starts from zero. You'd need to say "I'm a marketing manager, I prefer bullet points, keep it under 200 words" every single time.

With Memory enabled, Claude analyzes your conversations and automatically saves key information. Future conversations reference these saved details.

How It Works

Memory updates every 24 hours. Claude extracts work-related information from your conversations, summarizes it, and saves it. This process is called "Memory Synthesis."

Saved information is automatically loaded at the start of each new conversation.

Note: Memory is not a full conversation archive. It extracts and summarizes key facts. To search your actual past conversations, use Chat Search (paid plans only, described below).

What Claude Can Remember

About You

  • Name and role: "I'm Alex, a product manager at a fintech startup"
  • Industry and company: "I work at a 50-person SaaS company"
  • Skill level: "I'm comfortable with spreadsheets but have no programming experience"

Your Response Preferences

  • Format: "Always respond in bullet points"
  • Length: "Keep answers to 3 points or fewer"
  • Tone: "Use casual, conversational language — not corporate-speak"
  • Terminology: "Avoid technical jargon — explain in plain language"

Ongoing Work

  • "I'm currently building a go-to-market strategy for Q3"
  • "I'm preparing for a board presentation next week"
  • "I'm leading the company's CRM migration project"

Preferred Formats

  • "Format meeting notes as: Decisions / Action Items / Next Meeting"
  • "Always start email subject lines with [ACTION REQUIRED]"

Tip: Memory prioritizes work-related information. Casual chat may not be saved. For important details, use the explicit method described next.

How to Use Memory

Automatic (Learns from Conversation)

With Memory enabled, no special action is needed. Information shared during conversations is automatically processed and saved every 24 hours.

For example, if you mention "I'm Alex from the sales team" today, Claude will address you as Alex in tomorrow's conversations.

Explicit ("Remember This")

For information you want saved immediately and reliably:

Remember this: I always want meeting notes formatted as
bullet points with owners and deadlines for each action item.

Please remember:
- My role: Business Development Manager
- Current project: International market expansion strategy
- Weakness: English business communication

Claude confirms: "I'll remember that."

Managing Memory in Settings

View, edit, or delete memories anytime:

  1. Log in to claude.ai
  2. Click your account icon → "Settings"
  3. Go to "Capabilities" tab
  4. Under "Memory," click "View and edit memory"

Available actions:

  • View: See what's been saved as text
  • Edit: Fix incorrect or outdated information
  • Pause: Stop saving new memories (existing ones remain)
  • Reset: Delete all saved memories (cannot be undone)

Tip: "Memory is on but Claude doesn't remember what I said earlier today" — Memory updates every 24 hours, so today's information may not appear until tomorrow. Use "Remember this" for immediate saving.

Chat Search lets you search and reference past conversations. Available on paid plans only (Pro, Max, Team, Enterprise).

While Memory saves summarized key facts, Chat Search lets you search your actual conversation history.

No setup needed. On a paid plan, just ask naturally:

"What did we discuss about the Q2 roadmap last month?"

"Find the email template I created last week"

"Summarize the hiring criteria we discussed before"

Claude shows "Searching past conversations..." while finding relevant content.

Use Cases

  • Project handoffs: "Find the task list I compiled six months ago"
  • Reuse: "Locate the presentation outline I created before"
  • Reference: "Show me the original draft Claude wrote last week"

Note: Chat Search within a Project only searches conversations in that Project. Project A conversations won't appear when searching from Project B.

To disable Chat Search, go to Settings → Capabilities.

Memory Import (Migrate from Other Services)

Memory Import lets you bring context and preferences from ChatGPT, Gemini, or other AI services into Claude. Available on all plans (including Free).

How to Import

From ChatGPT:

  1. Open ChatGPT and ask it to export your saved preferences (e.g., "Output all my saved preferences and memory items")
  2. Copy the output
  3. Go to claude.ai/import-memory (or Settings → Capabilities → Memory Import)

  1. Paste the copied content
  2. Click "Import"
  3. Processing may take up to 24 hours

Import from Gemini and Grok follows the same steps.

Note: Memory Import prioritizes work-related information. Personal details may not fully transfer. If import fails, manually tell Claude the most important details.

Privacy and Safety

What Gets Recorded

Claude primarily remembers work-related context:

  • Job title, department, role
  • Ongoing projects
  • Communication style preferences
  • Tool preferences

Casual conversation and one-off questions are typically not saved.

Sensitive Information Warning

Be careful about what you let Memory save:

  • Personally identifiable information (addresses, phone numbers, SSN)
  • Passwords or authentication credentials
  • Confidential business data or customer information
  • Financial details

Information saved to Memory may be referenced unexpectedly in future conversations. Keep sensitive data out of Memory.

Incognito Chat (Private Conversations)

To chat without affecting Memory, use Incognito chat — a Claude-specific feature (different from browser incognito mode).

How to use:

  1. When starting a new conversation, select the "Incognito" option
  2. Nothing from this conversation is saved to Memory

Useful for sensitive work discussions or when you want a temporary private conversation.

Project-Level Memory Isolation

Memory is isolated per Project:

  • Information learned in "Work Project" doesn't affect "Personal Project"
  • No cross-contamination between Projects

However, Memory from conversations outside of any Project applies globally to all non-Project conversations.

Effective Memory Strategies

Strategy 1: Set Up Your Profile First

When you first enable Memory, introduce yourself comprehensively:

Please remember the following:

[About me]
- Name: Alex Chen
- Role: Sales Manager at a B2B SaaS company
- Team size: 5 direct reports

[Communication preferences]
- Respond in bullet points, 3-5 items max
- No jargon — use plain business language
- Keep responses under 200 words

[Current projects]
- Q3 new customer acquisition planning
- CRM migration project (leading)

This one-time setup dramatically improves every future conversation.

Strategy 2: Per-Project Memory

Combine with Projects for role-specific assistants:

  • "Recruiting" project: Save evaluation criteria and candidate personas. No re-explaining per interview
  • "Marketing" project: Save brand guidelines and target audience. Consistent tone across all content
  • "Learning" project: Save your current skill level and goals. Explanations at the right level

Strategy 3: Refine Through Feedback

"Actually, I prefer paragraph format instead of bullets" or "Keep it even shorter" — these corrections update Memory over time.

Actively giving feedback creates better memories.

The Time Savings Are Real

Without Memory (repeat every conversation):

I'm a sales manager at a B2B SaaS company with a team of 5.
I prefer bullet-point responses, 3-5 items, in plain language.
I'm currently planning Q3 customer acquisition.
Given that context, give me advice on sales strategy.

With Memory (just this):

Give me advice on Q3 sales strategy.

Claude already knows who you are and how you like responses.

Tip: "Claude doesn't remember what I told it earlier today" — Memory updates every 24 hours. Either wait, or use "Remember this" for immediate saving. Also check that Memory isn't paused in Settings.

Next Steps

  • Claude Web Guide — Full overview of Claude Web features
  • Artifacts — Create documents and apps in conversation
  • Deep Research — Delegate complex research to Claude
  • Projects — Organize conversations and knowledge by project